Privacy & account

Request Account Deletion

Use this form to request deletion of your Paths of the Earth customer and community account information.

Please use the same email address associated with your account. Do not include passwords, payment-card information, or other sensitive credentials.

Submitting a request does not automatically cancel orders or issue refunds. Some order and transaction records may need to be retained where required for legal, tax, accounting, security, or fraud-prevention purposes. Community profile information and content may be deleted or anonymized where supported by the connected community service.

What this request does: asks Paths of the Earth to review and process deletion of the customer account and associated community information where applicable.

What it does not do automatically: it does not cancel an order, issue a refund, or guarantee removal of records that must be retained for legal, tax, accounting, security, or fraud-prevention reasons.

Community profile information and content may be deleted or anonymized where supported by the connected community service.

For general questions instead, use the Contact page. See also our Privacy Policy.